Privacy Policy

Last updated: February 2026

This privacy policy explains how UK Spouse Visa Solicitors (“we”, “us”, “our”), collects, uses, and protects your personal information when you use our website or contact us about our legal services.

We take your privacy seriously and are committed to handling your personal data in a lawful, fair, and transparent way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

UK Spouse Visa Solicitors is the data controller for personal information collected through this website. We are registered with the Information Commissioner’s Office (ICO). Our registered address is 47 School Lane, Stockport, SK4 5DE.

If you have any questions about this policy or how we handle your data, please contact us at help@ukspousevisasolicitors.co.uk or call 01614644140.

2. What information we collect

We may collect the following types of personal information:

  • Your name, phone number, and email address (when you complete a contact or enquiry form)
  • Details of your immigration situation that you share with us in messages or during consultations
  • Information about your use of our website (such as which pages you visit and how long you spend on them)
  • Technical data including your IP address, browser type, and device information (collected automatically)
  • Payment information when you pay for consultations or legal services (processed securely by our payment provider)

We only collect information that is necessary and relevant to providing you with legal services or responding to your enquiry.

3. How we use your information

We use your personal information to:

  • Respond to your enquiries and provide immigration legal advice and services
  • Assess your eligibility for visa applications and prepare your case
  • Communicate with you throughout the progress of your case
  • Process payments for our services
  • Meet our legal and regulatory obligations as a law firm regulated by the SRA
  • Improve our website and services
  • Send you information about our services if you have given us permission to do so

4. Our lawful basis for processing your data

Under UK GDPR, we must have a lawful reason to process your personal data. We rely on the following:

  • Contract: Where we need your information to provide legal services you have engaged us to carry out
  • Legal obligation: Where we are required by law to process your information, for example to meet anti-money laundering requirements
  • Legitimate interests: Where it is in our legitimate business interest to process your data, for example to improve our services or prevent fraud
  • Consent: Where you have given us clear permission, for example to send you marketing emails

5. Who we share your information with

We do not sell your personal data. We may share your information with:

  • The Home Office and UK Visas and Immigration (UKVI) as required to process your visa application
  • Third-party service providers who help us run our business (such as our IT systems provider or email platform) — these providers are contractually required to keep your data secure
  • Our professional indemnity insurer if a claim is made
  • Regulatory bodies such as the SRA if required
  • Courts or government bodies if legally required to do so

We will never share your information with third parties for marketing purposes without your explicit consent.

6. How long we keep your information

We keep client files for a minimum of 6 years after the end of your matter, in line with our regulatory obligations and limitation periods for legal claims. Enquiry records where no service was provided are kept for 12 months.

After the retention period, your data is securely deleted or anonymised.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you (a ‘Subject Access Request’)
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal data in certain circumstances
  • Ask us to restrict how we use your data
  • Object to us processing your data in certain circumstances
  • Receive your data in a portable format
  • Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at help@ukspousevisasolicitors.co.uk. We will respond within one calendar month.

8. Complaints about how we handle your data

If you are unhappy with how we have handled your personal data, you can complain to the Information Commissioner’s Office (ICO):

  • Website: ico.org.uk
  • Telephone: 0303 123 1113

We would always prefer to resolve any concerns directly, so please contact us first.

9. Cookies

Our website uses cookies. Please see our separate Cookie Policy for full details.

10. Changes to this policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check this page periodically.